UPS Access Point Services

Provide convenient parcel drop-off and collection at your store. We guide you on eligibility, onboarding, and day-to-day operations so you can serve customers smoothly.

What you get Eligibility & setup Talk to sales
UPS Access Point parcel handover at store counter

Benefits for your shop

  • Additional footfall from local parcel traffic
  • Ancillary sales from visiting customers
  • Clear processes for handovers and collections
  • Training & operational guidance

Customer convenience

  • Flexible drop-off & pickup windows aligned to your hours
  • Parcel tracking and notifications via UPS
  • Easy returns through Access Point network
  • Return-to-sender handling per UPS policy
UPS
SSL secure site
ICO registered
Companies House

Eligibility & setup

1) Apply
Share shop details and opening hours.
2) Review
We assess suitability and coordinate next steps.
3) Onboard
Operational training, signage and process setup.
4) Go live
Start accepting drop-offs/collections with ongoing support.
Create your account Talk to sales

Day-to-day operations

Handover process
Scan/verify labels, store parcels securely, follow pickup windows.
Signage & queueing
Clear counters and signage reduce wait times.
Support & exceptions
Guidance for ID checks, late pickups, and returns per policy.

Frequently asked questions

Contact us and we’ll guide you through eligibility, onboarding, and required documentation.

Hours are based on the host retailer’s opening times. We help align with UPS requirements for service windows.

You’ll need a secure storage area for parcels, a counter with scanning access, and clear signage. We’ll advise specifics during onboarding.

Ready to host a UPS Access Point?

Boost footfall and offer convenience to your community with parcel drop-off & collection.

Create your account Talk to sales