UK GDPR • Transparency

Privacy Policy

Last updated: 4 November 2025

Cookies Settings
  • We collect only what we need to provide services and support.
  • We never sell your personal data.
  • You can access, correct, or erase your data and object to certain uses.
  • Contact: info@aaaiservices.co.uk, +44 20 8004 9991.

AAA I SERVICES (UK) LIMITED (“we”, “us”, “our”) respects your privacy. This notice explains what personal data we collect, how and why we use it, how long we keep it, who we share it with, and the rights available to you under UK GDPR and the Data Protection Act 2018.

1. Who we are

AAA I SERVICES (UK) LIMITED
1A Victoria Road, London, E18 1LJ, United Kingdom
Phone: +44 20 8004 9991 · Email: info@aaaiservices.co.uk

We are the data controller for personal data described in this notice.

2. Data we collect

Contact & identity
Name, email, phone, company/shop, role.
Account & transactions
Account details, orders, invoices, fulfilment history.
Communications
Enquiries, support messages, attachments, call notes.
Website usage (optional)
Analytics if consented (e.g., page views, device/browser).

3. How we use your data

  • Responding to enquiries and providing customer support.
  • Setting up and managing accounts, orders, and payments.
  • Operating, securing, and improving our website and services.
  • Complying with legal, regulatory, tax, and accounting obligations.
  • With consent, sending updates or marketing (you can opt out anytime).

4. Lawful bases

Contract Legitimate interests Legal obligation Consent

To provide services you request, create and manage your account, process orders, and deliver support.

Running, improving, and safeguarding our business; preventing fraud; analytics to understand service usage (only where cookies are consented).

Meeting requirements in areas such as tax, accounting, and lawful information requests from authorities.

Optional analytics cookies and marketing communications. You can withdraw consent at any time.

5. Sharing & processors

We share data with trusted providers who help deliver our services (e.g., hosting, email, payments, logistics). These providers must follow our instructions and protect your data. We do not sell personal data.

6. International transfers

Where partners process data outside the UK/EEA, we use appropriate safeguards (e.g., the UK IDTA or EU SCCs, as applicable).

7. Retention

We keep personal data only as long as needed for the purposes above and to satisfy legal/financial obligations. Enquiries are typically held up to 24 months; transactional records may be retained longer (e.g., 6–7 years) for tax and accounting.

8. Your rights

  • Access a copy of your data.
  • Rectify inaccurate or incomplete data.
  • Erase data in certain circumstances.
  • Restrict or object to processing.
  • Data portability (where applicable).
  • Withdraw consent where processing relies on consent.
  • Complain to the ICO: ico.org.uk.

9. Cookies

We use essential cookies and, with consent, analytics cookies. Manage preferences at any time on our Cookies Policy page or via the cookie banner.

10. Security

We use technical and organisational measures to protect personal data (e.g., TLS in transit, access controls). No system is perfectly secure; please be cautious when sharing information online.

11. Changes

We may update this notice from time to time. We will update the “Last updated” date and highlight significant changes where appropriate.

12. Contact

For privacy requests or questions, email info@aaaiservices.co.uk or write to our address above. We aim to respond within one month.